Your WhatsApp customer support team, powered by AI
Set up AI agents that respond to your customers 24/7, escalate to humans when needed, and speak your brand's language.
Book a demo
How it works
Define the personality, brand tone, language and escalation rules for your AI agent.
Link your WhatsApp Business number and register the webhook in a single step.
Your agent responds 24/7 and escalates to humans when it detects it's necessary.
See how it works in real time
A real conversation. Three phases. Zero manual intervention until it's truly needed.
StoreXYZ Support
● OnlineAI resolves
Frequent query detected. AI responds instantly with no human intervention.
⚡ Response in 2 secondsSmart detection
Frustration detected in the customer's message. Automatic escalation activated.
⚠️ Escalation activatedHuman closes
Specialist connected with full conversation context. Immediate resolution.
✅ Case resolvedEverything you need
Smart escalation
Detects frustration or keywords and transfers the conversation to a human agent automatically and instantly.
Multi-language
Responds in Spanish, English or any language you configure. Your agent adapts to each customer's language automatically.
Real-time dashboard
Conversation metrics, response times and customer satisfaction updated instantly via SSE.
Who uses Plixiq
E-commerce
Answer product questions, order status and returns without human intervention.
Clinics & healthcare
Schedule appointments, confirm availability and send automatic reminders via WhatsApp.
Hotels & tourism
Manage reservations, answer guest questions and offer local recommendations 24/7.
Education
Handle enrollment queries, schedules and payments instantly and personally.